Informativa sui rimborsi

This Refund Policy is part of our Terms of Service and should be read alongside them.

At RELAXFORM, we strive to ensure customer satisfaction with every purchase.

Returns and Exchanges
We accept returns and exchanges within 60 days of delivery. After 60 days, we are unable to offer a return, exchange, or refund.

To be eligible for a return, the item must be in its original condition and packaging.

How to Request a Return or Exchange
To initiate a return or exchange, please contact us at:
relaxform25@gmail.com

We will provide instructions and the return address once your request is approved.

Return Shipping Costs
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

If the item is defective or damaged, RELAXFORM will cover the return shipping costs.

Refunds
Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

If approved, the refund will be processed to your original method of payment within a reasonable number of days.

Non-Refundable Situations
We reserve the right to refuse a refund if the returned item does not meet the conditions outlined above.

No Restocking Fees
We do not charge any restocking fees for returned items.

Shipping and Delivery Disclaimer
Delivery times are estimates and may vary depending on your location and external factors beyond our control.

Limitation of Liability
RELAXFORM shall not be held liable for any damages arising from the use of our website or products.

Contact Information
For questions about returns or refunds, please contact us at:

Email: relaxform25@gmail.com